Overview

A platform

S-360 platform is a set of tools and processes allowing to integrate the S-360 ticketing engine into a more global IT ecosystem.

to integrate S-360 into an IT ecosystem

S-360 may integrate with the specific ecosystem of its clients. Here is a non-exhaustive list:

Their public website
Their access control system
Their CRM
Their accounting system
Their BI

Technical endpoints and tools

The goal of this documentation is to provide a basic understanding of the available tools to all stakeholders concerned by the integration of S-360 ticketing engine.

Tool	Description
Backend APIs	Endpoints to access a full featured set of backend services
Frontend APIs	Direct access to pages and functionnalities in S-360 Frontend ticketshop
Webhooks	Provide S-360 with your webhooks URLs to be notified when orders or contacts are updated
Datamart	DB access through VPN to a set of reports
Plugins	Create your own hook to connect to an exrternal system during S-360 backend processes